Terms & Conditions

1. Acceptance of these terms

These Terms and Conditions apply to your use of the Enviren Solar & Electrical website and related online services. By using this website, you agree to these terms. If you do not agree, please do not use the website.

These website terms do not replace the specific terms contained in an accepted quotation, proposal, installation agreement, finance agreement, warranty or other written contract. If there is an inconsistency, the applicable signed or accepted agreement will prevail to the extent of that inconsistency.

2. Website information

We aim to keep the information on this website accurate and current. However, content is general information only and may not account for your property, energy usage, network requirements, eligibility, budget or objectives.

Product specifications, availability, rebates, incentives, tariffs, estimated savings, payback periods and regulatory requirements may change. You should obtain a current, personalised assessment and written quotation before making a purchasing or investment decision.

3. Energy assessments and quotations

Information generated from an online energy assessment is indicative only and depends on the accuracy and completeness of the information supplied. It is not a binding quotation, guarantee of savings, financial advice or engineering certification.

A quotation or proposal is subject to its stated validity period, inclusions, exclusions and assumptions. Final pricing and system design may depend on a site inspection, roof and switchboard condition, access, electrical infrastructure, distributor requirements, approvals and product availability.

4. Products, installation and services

Where you engage Enviren, the scope, price, payment schedule, expected timing, cancellation rights, warranties and other project-specific terms will be set out in the relevant quotation or agreement.

Installation dates are estimates unless expressly agreed otherwise. Timing may be affected by weather, site access, safety requirements, approvals, electricity distributors, suppliers, product availability and circumstances outside our reasonable control. We will communicate material changes where reasonably practicable.

We may use appropriately qualified employees, contractors or service providers to perform parts of the work. Any required substitutions or material scope changes will be handled in accordance with the applicable agreement and law.

5. Your responsibilities

You agree to provide information that is accurate and complete and to tell us promptly if relevant circumstances change. Where services are requested, you must have authority to approve access and work at the property, provide safe and reasonable access, disclose known hazards or restrictions, and obtain any owner, body corporate, landlord or other consent that is your responsibility under the applicable agreement.

You must not misuse the website, attempt unauthorised access, introduce malicious code, interfere with website operation, impersonate another person or use website content unlawfully.

6. Warranties and Australian Consumer Law

Products and services may include manufacturer warranties and workmanship warranties described in your quotation or agreement. Warranty conditions, exclusions and claim procedures may vary by product.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including rights available under the Australian Consumer Law. Where a product or service fails to meet an applicable consumer guarantee, remedies will be provided as required by law.

7. Intellectual property

Unless otherwise stated, the website and its text, branding, graphics, photographs, layouts and other content are owned by or licensed to Enviren and are protected by applicable intellectual property laws.

You may view, download or print reasonable portions for personal, non-commercial use. You must not reproduce, republish, modify, distribute, sell or commercially exploit website content without prior written permission, except as permitted by law.

8. Availability and liability

We do not guarantee that the website will always be available, uninterrupted, secure or error-free. We may change, suspend or withdraw website content or functionality without notice.

To the maximum extent permitted by law, Enviren is not liable for loss arising solely from reliance on general website information, unauthorised use of the website, or events outside our reasonable control. Nothing in this section limits liability or remedies that cannot lawfully be limited or excluded.

9. Third-party websites and services

The website may link to third-party websites, finance providers, manufacturers, maps, videos or other services. Links are provided for convenience and do not necessarily indicate endorsement. We do not control third-party content, availability, security or privacy practices. Your use of those services is subject to their own terms.

10. Privacy

Our collection and handling of personal information is described in our Privacy Policy.

11. Changes to these terms

We may update these website terms from time to time. The current version will be published on this page with its revision date. Changes do not retrospectively alter an existing signed or accepted customer agreement unless agreed or permitted by law.

12. Governing law

These website terms are governed by the laws of Queensland, Australia. Subject to any rights you have to bring a matter in another jurisdiction, the courts of Queensland will have jurisdiction.